Methodology
Why Prosci Methodology?
Helping you master the people side of change.
PROSCI IS FOCUSED EXCLUSIVELY ON CHANGE MANAGEMENT. WHEN YOU WORK WITH PROSCI, YOU WORK WITH THE MOST KNOWLEDGEABLE TEAM IN THE INDUSTRY, BACKED BY MORE THAN 25 YEARS OF CHANGE MANAGEMENT RESEARCH AND BEST PRACTICES. PROSCI IS ALSO COMMITTED TO CONTINUALLY SEARCHING FOR WAYS TO BETTER MANAGE THE PEOPLE SIDE OF CHANGE IN A STRUCTURED, REPEATABLE WAY. 80% OF FORTUNE 100 COMPANIES TRUST PROSCI’S CAPABILITY TO ENABLE GROWTH & REALIZATION OF GOALS PERTINENT TO CHANGE MANAGEMENT SOLUTIONS BASED ON HOLISTIC, RESEARCH-BASED, EASY-TO-USE TOOLS, METHODOLOGIES AND SERVICES, OVER 100,000 CHANGE MANAGEMENT PRACTITIONERS HAVE BEEN CERTIFIED BY PROSCI.
What makes prosci different?
Field-Tested Best Practices
Access the industry's largest body of change management research, based on the experience and insights of thousands of change leaders over two decades.
Easy-to-Use Models & Tools
Simple models and tools offer a common-sense approach, so you can immediately and intuitively apply your new change management practices.
Results That Matter
Concrete benchmarks and clearly defined goalposts make it easy to measure the success of your change initiatives.
Lasting Change Competency
Learn how to implement your changes now. Keep learning through Prosci's webinars, tutorials and more. And adapt to new challenges along the way.
A Seasoned, Committed Partner
As the leading experts in change management, we can help you get the most from your organizational changes operationally, culturally and financially.
Programs Around the Globe
Prosci continues to expand globally, with offices throughout North America, South America, Europe, Australia/New Zealand and Asia, and partners in over 50 countries around the world.
Prosci Methodology Overview Structured, Scalable and Adaptable
THE SUCCESS OF ANY ORGANIZATIONAL CHANGE DEPENDS ON THE SUCCESS OF CHANGE MANAGEMENT IN ENCOURAGING INDIVIDUALS TO EMBRACE, ADOPT AND UTILIZE A REQUIRED CHANGE. THE CHANGE MANAGEMENT METHODOLOGY ITSELF MUST BE STRUCTURED ENOUGH TO BE REPEATABLE, BUT ALSO FLEXIBLE ENOUGH TO MEET THE NEEDS OF ANY ORGANIZATION. THAT’S THE PROSCI METHODOLOGY: * STRUCTURED – THE PROSCI METHODOLOGY TAKES WHAT WE KNOW ABOUT PEOPLE, CHANGE AND RESULTS AND ORGANIZES IT INTO A SIMPLE PROCESS THAT PRACTITIONERS CAN APPLY TO DEVELOP CHANGE MANAGEMENT STRATEGIES AND PLANS THAT INCREASE ADOPTION AND USAGE ON A PARTICULAR INITIATIVE. * SCALABLE AND ADAPTABLE – YOU CAN ADAPT AND FLEX THE PROSCI METHODOLOGY TO ACHIEVE SUCCESS IN ANY TYPE OF CHANGE, WHERE RESULTS AND OUTCOMES DEPEND ON ADOPTION AND USAGE, AND IN ANY TYPE AND SIZE OF ORGANIZATION.
A framework for managing the people side of change.
ORGANIZATIONS MUST CONTINUALLY CHANGE AND EVOLVE TO SUCCEED. YET CHANGES SUCH AS TECHNOLOGY DEPLOYMENTS OR NEW PROCESSES OFTEN FAIL BECAUSE LEADERS AND TEAMS PUT TOO MUCH FOCUS ON THE TECHNICAL ASPECTS OF THE CHANGE, FOR SUCCESSFUL CHANGE, ORGANIZATIONS MUST ALSO FOCUS ON THE PEOPLE SIDE-AND HOW TO ENSURE THAT EACH INDIVIDUAL EMBRACES AND ADOPTS THE CHANGE. BASED ON OUR BEST-PRACTICES RESEARCH, PROSCI METHODOLOGY DEVELOPED FOR EFFECTIVE CHANGE MANAGEMENT, WHEN APPLIED, IT SUPPORTS INDIVIDUALS IN TRANSITIONING FROM THE CURRENT STATE TO THE FUTURE STATE, AN APPROACH THAT LEADS TO SUCCESSFUL PROJECT OUTCOMES.
Technical side is executed by the project management discipline
Organizational change requires individuals to move from the current state to the future state—which requires managing both the technical side and people side of the change
People side is executed by the change management discipline
The main components of the Prosci Methodology
THE PROSCI METHODOLOGY IS ONE OF THE MOST WIDELY USED APPROACHES TO CHANGE MANAGEMENT IN
THE WORLD, AND IT CONTINUES TO EVOLVE. IN RESPONSE TO PRACTITIONER FEEDBACK AND CHANGING
CUSTOMER NEEDS, AND TO PREPARE FOR FUTURE CHANGE TRENDS, WE REFRESHED THE METHODOLOGY IN
2021. THE UPDATED PROSCI METHODOLOGY IS MORE ACTIONABLE AND ACCESSIBLE, AND WE BELIEVE THE
ENHANCEMENT WILL ELEVATE CLIENT SUCCESS IN INCREDIBLE WAYS.
ALTHOUGH THE PROSCI METHODOLOGY ENCOMPASSES A VARIETY OF MODELS, TOOLS, ASSESSMENTS,
PROCESSES AND MORE, TODAY IT IS COMPRISED OF THREE MAIN COMPONENTS:
* PCT MODEL – A SIMPLE BUT POWERFUL FRAMEWORK FOR ESTABLISHING AND CONNECTING THE MOST
IMPORTANT ASPECTS OF ANY SUCCESSFUL CHANGE EFFORT
* ADKAR MODEL – A HIGHLY EFFECTIVE MODEL FOR GUIDING INDIVIDUALS THROUGH THE EXPERIENCES -OR
ELEMENTS -NEEDED TO MAKE THE CHANGE
* PROSCI 3-PHASE PROCESS – A STRUCTURED, FLEXIBLE FRAMEWORK FOR DRIVING CHANGE AT THE
ORGANIZATIONAL LEVEL.
Explore the prosci Methodology
PCT Model
A framework that shows the four critical aspects of any successful change effort and how they are interrelated: namely, a shared definition of success with leadership/sponsorship, project management and change management.
The prosci change triangle (PTC) model
THE TWO CORNERSTONES OF THE PROSCI METHODOLOGY ARE THE PROSCI CHANGE TRIANGLE (PCT) AND THE ADKAR@ MODEL. BOTH OFFER AN EFFICIENT STRUCTURE FOR PRACTITIONERS TO UNDERSTAND THE FOUR CRITICAL ASPECTS OF ANY SUCCESSFUL CHANGE TO PROMOTE PROJECT HEALTH. THE PCT MODEL BEGINS WITH SUCCESS IN MIND. IT IS INCORPORATED IN THE PROSCI 3-PHASE PROCESS TO IMPROVE PROJECT OUTCOME.
Learn More About the PCT Model
Ready to dig a little deeper? Watch this on-demand webinar to learn how to use the PCT Model to clarify your change-related goals for successful project outcomes. You’ll also learn about assessing and tracking project health over the lifecycle of the project, and how to use this information to take action.
ADKAR MODEL
DURING A TRANSFORMATIONAL TIME, EMPLOYEES COULD FEEL DISCONNECTED AS THEY FAIL TO RECOGNIZE THE IMPORTANCE OF THEIR INVOLVEMENT. THIS IS HOW SKILLED LEADERSHIP CAN POWERFULLY IMPACT THE PROCESS BY ENSURING INDIVIDUALS ARE EMOTIONALLY ENGAGED AND ANY POTENTIAL RESISTANCE IS ADDRESSED.
ADKAR MODEL
DURING A TRANSFORMATIONAL TIME, EMPLOYEES COULD FEEL DISCONNECTED AS THEY FAIL TO RECOGNIZE THE IMPORTANCE OF THEIR INVOLVEMENT. THIS IS HOW SKILLED LEADERSHIP CAN POWERFULLY IMPACT THE PROCESS BY ENSURING INDIVIDUALS ARE EMOTIONALLY ENGAGED AND ANY POTENTIAL RESISTANCE IS ADDRESSED.
An Introduction to Change Management Guide
The data is clear: even when organizational changes meet technical requirements and milestones, they can still fail to deliver results and benefits. What’s missing? Change management. Organizations that embrace change management are more likely to achieve project objectives, stay on or ahead of schedule, and stay on or under budget.
The Prosci 3-Phase Process
THE PROSCI METHODOLOGY IS COMPRISED OF THREE MAIN PARTS, THE PCT MODEL, THE ADKAR@ MODEL AND THE PROSCI 3-PHASE PROCESS. WHEN IT COMES TO REALIZING INDIVIDUAL CHANGE, THE ADKAR@ MODEL IS IMPLEMENTED, BUT IF THE CHANGE IS DESIRED AT A PROJECT LEVEL, THE PROSCI 3-PHASE PROCESS IS THE SOLUTION. EACH OF THE PROSCI 3-PHASES PROCESS INCLUDES 3 PHASES. EVERY STAGE INCORPORATES DISPARATE ACTIVITIES THAT LEAD TO SUCCESSFUL CHANGE. SIMILAR TO OTHER PROSCI PROCESSES, THE PROSCI 3-PHASE PROCESS IS ALSO ADAPTABLE AND SCALABLE SO ORGANIZATIONS CAN CUSTOMIZE AND ADAPT ACCORDING TO THEIR NEEDS.
Phase 1 - Prepare Approach
The team focuses on the set goals
while defining the Change
Management Strategy. This phase
has 3 elements:
Define success.
Define impact.
Define approach.
Phase 2 - Manage Change
Bringing the Change Management
Strategy to life, this is transition
phase that sees implementation
of actions from the ADKAR@
Model:
Plan & act
Track performance
Adapt actions.
Phase 3 - Sustain Outcomes
This phase secures the commitment
for change after adopting it. Actions
taken reassess performance,
activate continuation of strategies
and shifting responsibilities:
Review performance
Activate sustainment.
Transfer ownership
The Prosci 3-Phase Process
THE PROSCI METHODOLOGY ENABLES ORGANIZATIONS TO MANAGE CHANGE WISELY. BY DOING SO, IT HELPS EMPLOYEES THRIVE THROUGH THE CHANGES THEY’RE FACED WITH AND INCREASES THE RETURNS ON PROJECT INVESTMENTS. YOU CAN LEARN HOW TO APPLY THE PROSCI METHODOLOGY TO CHANGE INITIATIVES IN YOUR ORGANIZATION AND BECOME A PROSCI CERTIFIED CHANGE PRACTITIONER BY ATTENDING PROSCI’S CHANGE MANAGEMENT CERTIFICATION PROGRAM. IT’S AN ENGAGING, ENERGIZING 3-DAY LEARNING EXPERIENCE THAT GIVES YOU THE KNOWLEDGE, TOOLS AND SKILLS YOU NEED TO SUCCESSFULLY DRIVE CHANGE IN YOUR ORGANIZATION. ONCE CERTIFIED, YOU’LL HAVE ANYTIME, ANYWHERE ACCESS VIA THE PROSCI PORTAL TO THE PROSCI HUB SOLUTION SUITE. IT OFFERS EXTENSIVE DIGITAL CONTENT, RESOURCES AND TOOLS THAT HELP YOU APPLY CHANGE MANAGEMENT THROUGHOUT YOUR PROJECT. PLUS, IT SUPPORTS YOU IN LEARNING AND GROWING ALONG THE WAY.
An introduction to change management guide
The data is clear: even when organizational changes meet technical requirements and milestones, they can still fail to deliver results and benefits. What’s missing? Change management. Organizations that embrace change management are more likely to achieve project objectives, stay on or ahead of schedule, and stay on or under budget.
Grow your change management skills and become certified